By Crystal Nolan, MHA, FACMPE, Principal

Washington Healthcare News
VOLUME 3, ISSUE 6 - June 2008

Recently, I visited two rural clinics that had adopted technology tools, such as Electronic Health Records (EHR), to streamline their work flow, decrease errors and promote operational efficiency. The staff at these clinics appeared calm, composed and professional, because they were not frantically searching for elusive documents. ...Read More >

Washington Healthcare News
VOLUME 3, ISSUE 3 - MARCH 2008

Neither an unsettled economy nor a declaration of war could hold back Barbara Derry and Crystal Nolan as they set out to follow their passion in March 2003.  Caring for the health of healthcare organizations was paramount.  The two owners, both Fellows in the American College of Medical Practice Executives,  forged ahead in their mission to bring financial and operational improvement strategies to medical organizations struggling with rising costs...Read More >

By Melania "Lani" Antonio, CPC
Revenue Cycle Improvement Specialist
Derry Nolan & Associates, LLC

So many issues contribute to the soaring volume of claim denials. And those claims denials affect medical organization revenue opportunities adversely. While it is common knowledge among those of us in the industry that medical insurance billing complexity is increasing exponentially, not so common is the knowledge of root cause and how to proactively correct and improve denial patterns. Based on the most common errors, we put together a matrix to help identify affected processes, probable root causes and possible resolution activities. To review that matrix, download the complete PDF in the Read more section.