Efficiency is the best medicine for a medical practice's frustration. Barbara Derry, BSN, FACMPE, delivered this presentation and case study at the WA-AK HFMA meeting on May 27, 2010. In it, she explains how a medical practice operational and financial assessment led to implementation of process improvements that saved the practice millions of dollars.
View Physician Best Practice Model

Crystal Nolan, MHA, FACMPE, and Derry, Nolan principal consultant, delivered this informative presentation at the Washington-Oregon MGMA Annual Meeting on May 18, 2009. Participants at the regional medical group management conference gained benchmarking tips and best practices.

 View "Why Benchmark?"

By Barbara Derry, BSN, FACMPE, Principal
Crystal Nolan, MHA, FACMPE, Principal
Melania Antonio, CPC

Washington Healthcare News
VOLUME 3, ISSUE 9 - September 2008

Between 2005 and 2008, the CMS’ Recovery Audit Contractors RAC) demonstration program has recouped $693.6M for the Medicare Trust Fund. To prepare for RAC’s arrival in Washington and Oregon, it is imperative that physician practices undertake  internal and external billing audits now – from registration to reimbursement. A proactive approach reduces compliance risks of overpayment “take backs” that ultimately affect cash flow.
... Read More >

...Download "Revenue Cycle Risk Management" Diagram >

By Crystal Nolan, MHA, FACMPE, Principal

Washington Healthcare News
VOLUME 3, ISSUE 6 - June 2008

Recently, I visited two rural clinics that had adopted technology tools, such as Electronic Health Records (EHR), to streamline their work flow, decrease errors and promote operational efficiency. The staff at these clinics appeared calm, composed and professional, because they were not frantically searching for elusive documents. ...Read More >

Washington Healthcare News
VOLUME 3, ISSUE 3 - MARCH 2008

Neither an unsettled economy nor a declaration of war could hold back Barbara Derry and Crystal Nolan as they set out to follow their passion in March 2003.  Caring for the health of healthcare organizations was paramount.  The two owners, both Fellows in the American College of Medical Practice Executives,  forged ahead in their mission to bring financial and operational improvement strategies to medical organizations struggling with rising costs...Read More >

By Melania "Lani" Antonio, CPC
Revenue Cycle Improvement Specialist
Derry Nolan & Associates, LLC

So many issues contribute to the soaring volume of claim denials. And those claims denials affect medical organization revenue opportunities adversely. While it is common knowledge among those of us in the industry that medical insurance billing complexity is increasing exponentially, not so common is the knowledge of root cause and how to proactively correct and improve denial patterns. Based on the most common errors, we put together a matrix to help identify affected processes, probable root causes and possible resolution activities. To review that matrix, download the complete PDF in the Read more section.

DNA Delivered compliance training and work sessions at the Washington Health Care Compliance Association’s annual conference. Case study demonstrated transition to a Part A Medicare Billing Model (included 33 providers). Workshop participants included both hospital and physician billing representatives.

 View PowerPoint Presentation Part A - Medical Billing Model

 View PowerPoint Presentation Physician Practice Compliance Program